Reshaping logistics with a data-driven customer platform
Transport & Logistics
From moving goods to moving systems
Transport today is about more than delivering from A to B. Rising pressure for transparency, sustainability, and real-time responsiveness is driving industry-wide transition. Success is no longer about scale, but the ability to integrate smoothly, adapt quickly, and turn complexity into efficient, customer-focused journeys.
The pressure is real and rising
Despite years of digital investment, many logistics companies are still stuck in inefficient routines. The reasons are structural and interconnected:
Manual processes continue to slow down operations. Too much still runs on spreadsheets, emails, or calls – delaying decisions and growth. Disconnected systems are another major obstacle. Teams switch between tools and portals that don’t align, leading to mistakes and frustration.
At the same time, data often fails to deliver its full impact. Without a clear structure or visualization, valuable insights remain hidden and unused. Digital initiatives, while promising in isolation, often struggle to scale. Projects may succeed locally but rarely roll out across regions or business units.
These challenges are real. Solving them takes more than good ideas. It takes alignment, operational readiness and solutions that scale. We help logistics leaders turn complexity into systems that perform – across teams, regions and business units.
Ray Sono and DACHSER are equal partners. The close, respectful, friendly collaboration in the development teams is an essential basis for excellent cooperation.
Our approach
Scalable transformation, built for real operations
We work side by side with logistics teams to design and deliver digital solutions that perform in real-world operations. Therefore we follow an iterative, hands-on approach, validating fast and scaling what works.
We map your systems, processes, and data. Together, we identify obstacles and priorities with clear business value.
Outcome: A road map focused on ROI and scalability.
Our expertise
A partner combining digital expertise with operational depth
We see logistics not just as a system landscape, but also as a day-to-day operation. That’s why we work hands-on, aligned with your goals, and focused on what moves your business forward.
We help logistics leaders simplify workflows, connect systems, and elevate customer experience – always with measurable impact in mind.
Optimized workflows & process automation
Seamless digital platforms & service portals
Customer journey & omnichannel strategy
AI-powered decision intelligence
Our transport & logistics experts
Staying relevant in logistics means more than keeping pace. With DACHSER, we rebuilt one of the central touchpoints around what customers truly need: clearer journeys, smarter systems, and efficiency that is making a difference with every shipment. Not just a better touchpoint, but a better experience, end to end.
Regina Puls
Principal Consultant Strategy
Ray Sono
Mobility and logistics players hold one of the most valuable resources: data. From booking patterns to supply and operational flows, it provides the insights to reshape business models, sharpen operations, and create real-time customer value. Those who activate this potential through digitalisation won’t just keep up – they’ll define what comes next.
Alejandro Gonzalez Espinosa
Former Director Digital Commerce Future Markets
TUI AG
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